If you encounter a problem with GAIA, and particularly if it does not appear to be available at your site, then in the first instance you should contact your local site manager.
GAIA has a ‘home page’ at URL:
which includes a current list of known bugs and work-arounds to circumvent them. If your problem is not covered by this list then you can send a bug-report or query by electronic mail to:
Suggestions for improvements and enhancements to GAIA are also welcome and should be submitted by the same route.